Hi All,

Where should I host a community of my customers?

Facebook Group Reddit Slack Discord Self-host on my website (Wix) Others?

It feels like unless I self-host it on my Wix site, I will exclude people who aren’t on the chosen platform. Have any of you setup successful client communities?

Thanks.

  • spewingideas@alien.topBEnglish
    1·
    11 months ago

    Two things to think about:

    1. How much experience/time you have maintaining a community. It’s a ton of work to keep it alive. If it isn’t a priority can a comment/discussion feature on your website’s blog work?

    2. Not all channels are the same. With Facebook groups, people browse all they and get pushed your content. With Slack, they have to actively log in to check for updates.

    I set up 2 mini communities earlier this year (a microSAAS challenge and a 10k Twitter follower challenge). Both are well received but it’s a lot of effort.