TLDR: I’m looking for help finding a decent set of rates to refrence when quoting customers. I want to be cheaper than the large companies, but also make a profit. Thanks!
Hey folks! I’m the owner and operator of a small tech repair startup called GregPro Technologies.
To give a little background, GregPro is a company I created to help me find my own interests and hobbies in the tech space. Right now, I am working on just doing repairs and consulting for customers, but eventually, I would like to branch off into technology development and engineering once my skills reach a solid point. As of right now, I am a very barebones operation and am only just getting around to registering my LLC with the state of Illinois. I wanted to make sure I could cover all of my business expenses with the money I made from doing work.
The reason I am making this post is that I’m having a hard time coming up with pricing and rates for my services. The few customers I’ve had, I have worked out the price with them personally. I feel like this comes off as unprofessional and it makes it hard to give someone an upfront estimate when they come to me for a quote. Since I am fairly new, I want to provide a cheaper rate than some of the other companies in the space such as CPR (Cell Phone Repair) and Microcenter.
Here are a few of the services I offer: Computer Assembly Computer Setup Desktop Repair Laptop Repair Network Setup Network Consulting Network Security Cell phone repair
Right now, I am working on a quote for a family member on setting up his wife’s work from home equipment. I plan on giving him a discount since he helps me out alot and is also giving me his old Bose soundbar system. However, I need an actual rate to discount and it would be great if I could list some ranges on my website for customers to price shop by, or atleast for me to quote them when they reach out. Any help would be wonderful. I’ve found it’s hard to find rates from the other companies since they can very so much. If allowed, I will post my website in the comments for you all to take a look. I don’t know if that falls under promotion, but I also don’t really service outside of my local area. Please let me know what you think! Thanks!
Edit: I forgot to mention, the only think I have really is that I want to add a small percentage on top of the price of any parts I have to acquire for the customer. I had been generally using 10% (so like if I went and got a $200 part for something I would get $20 from doing so) as my acquisition charge, but let me know if y’all think that’s too high or not.
I am an electrician and I charge 10% to buy components, but I do not specify it to the customer, because most complain about.
Best way to find your price is knowing your total costs first, and how much is per hour. Then pretend to be a customer and ask for price estimative from competition.
After this you need to have a better price then the rest or a better service/differential to charge more then your competition.
Check at Fiverr and Upwork to see also how much the sellers charge fro similar services, or local association. Usually they have a base for price per service.