Recently I hired a professional cleaning company to clean my home. We agreed on the price of $79. They only take cash.

So they came and cleaned and then it was time for them to get paid and leave. I handed them a $100 bill expecting $21 in change back. They said they don’t have any change at all. I only had a $100 and a $50 so I could either overpay them by $21 or underpay them by $29. They didn’t do a particularly good job at cleaning so I didn’t want to leave a $21 tip this time.

Eventually I found some coins and managed to pay them $73 and they left angrily.

It seems to me like if your business only accepts cash then you ought to have change. Yet they acted like it is my responsibility to have exact change. Which is it?

  • xtc46@alien.topB
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    10 months ago

    It up to you to pay for services rendered in full.

    Would having change make that easier? Yea, probably. But it sounds like you went with the cheapest service you could find, and the fact that it’s cash only alone should tip you off you aren’t getting premium service, so why you would expect anything but what you got is beyond me.

    Ultimately its your job to pay your debts. If you needed change, you should have gotten that ahead of time, or clarified they would have change.

    The fact that you then short-changed them becasue YOU didnt prepare is super lame. Id have take the 20 dollar lesson learned and not ripped off a small business who just cleaned my house.