My small business has a mix of B2B and B2C clients. When a new client signs up we always ask them what their preferred payment method is. Most people reply with “credit card” or ‘bank transfer’. But on several occasions now clients have replied with “invoice”.

What on earth are they thinking? An invoice is a document detailing what they are being billed for. 100% of our clients get an invoice, but it is not a payment method.

Why do people think that an invoice is a payment method??

  • bmoarpirate@alien.topB
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    10 months ago

    Where I work, requesting an invoice is usually because we’re going to give an invoice to our AR/AP person who is going to pay it by whatever method necessary and so she has the necessary info for accounting for the expense properly.