This is my 2nd employee. The first one I am going to have to fire.
It’s due to a lack of effort. Phones and music are allowed due to the job being monotonous. Every time I pass by their office they quickly get off the phone.
I can tell when someone is trying or not with this specific job. Also, I have asked and stated to ask me any questions if needed. Expectations are clear.
This is the 5th day they are working for me. Do I need documentation?
Yes - it’s your relaxed policies that are killing you. You’ll always get the “I can be on my phone all day” types because of this. It would be worth digging into your data to make this position as efficient as possible. Is it really a full time job? Can they produce more if/when focused? Is there not enough demand? Lots of unanswered questions I’d want to get to the bottom of.