This is my 2nd employee. The first one I am going to have to fire.
It’s due to a lack of effort. Phones and music are allowed due to the job being monotonous. Every time I pass by their office they quickly get off the phone.
I can tell when someone is trying or not with this specific job. Also, I have asked and stated to ask me any questions if needed. Expectations are clear.
This is the 5th day they are working for me. Do I need documentation?
From personal experience, you will feel like shit for not at least giving them a warning. Some people legitimately think this is ok and maybe their last job even thought it was ok which is why they think that. Give them a warning about it and see how it goes.