I sell a really niche type of patio furniture. My main competitor (and only competitor that sells the exact same product as me) is running crazy sales and getting paid but only delivering on a handful of the orders they receive.
They have an F on the Better Business Bureau. I’ve even been getting calls from their customers trying to reach them about their open orders. Their customers tell me they are impossible to get ahold of after the order has been placed.
What can I do to stop this from happening? Surely what they’re doing is illegal but it’s not like I can call the cops. Any advice is appreciated.
Set up a reasons to buy from us sales USP.
Trustworthy - read our reviews and compare to our competitors
Fast delivery. On time delivery or double your money back
If customers contact you. Suggest they do a charge back and buy from you.