So I am a brand new Home Decor, Home Design, and boutique event space business in my small touristy beach town. I have zero competition in terms of what I do. I also love to network and create good relationships with other businesses owners and I’m known to collaborate and promote other businesses.
Well, this is proven to bite me in the butt. In terms of support, I have TONS of wonderful support within the community. Non-business owners are super supportive and kind with my new business. Business owners love to eat up my kind words towards them and then turn around and copy everything I’m doing marketing wise.
I hosted a Makers and Creators Market and brought local small artists into my store to sell their items for a weekend. I asked one particular artist to sell her items in my store full time. A local florist I invited to sell in my space that weekend overheard me and also asked that same artist to sell in her store too when I wasn’t listening. The florist then announces the collaboration before I could announce this artist would be in my store. It just felt so petty. I talked very well if this florist on my social media page and something about this whole interaction rubbed me wrong.
Another instance, I sell “surprise books” in my shop. These are books that are wrapped so you can’t see what they are and they are a surprise after you buy them. They get a ton of compliments but not many sales. I buy these books from a very small maker out of state. They aren’t easy to find. Last weekend I had a lady come and bought two of those books. She didn’t introduce herself or let me know she owns our local book store. A few days later our local book store advertises on Social Media showing these two books. This lady bought them from my store then turned around and put those same books up for sale in her store about 500ft away. Again, this just rubbed me wrong. I would be happy to let her know where I buy them from if she asked.
This is just a fraction of what’s been going on. In fact, this is just within the last week. I haven’t really had much positivity come from other local businesses towards mine. Everyone seems to want me to shut down even though I’m NO threat at all towards them. Just a lot of bad attitudes and bitterness.
How do new businesses overcome the pettiness??
OP don’t take any of what you said about the decisions of others the wrong way.
Why though? You have to remember, from the sounds of what your saying these are all people either doing a side business OR are very small and starting out. They’re going to take the best deal they can get, which means it they’re going to gain 3% more profit elsewhere they will go immediately.
Reselling happens everywhere. Increase your price so you get the sale first, the person reselling will need to make a profit. Once you have enough business people will say “it’s cheaper at this store” and go to you.
Just keep doing what your doing and don’t let others get in your way or bother you.
For me, I repair video game consoles. There’s one console, while right now it’s slowed down is coming in regularly to have the hdmi port replaced. I charge $125-$150 (depends on my mood and how fast they want it done). There’s another person offering the same service about a half hour from me for $90.
People know of his price, many still come to me. Why? Because my service is fast, I stand behind my work, and pictures I show people don’t look like a disorganized disaster on a tiny desk. I’ve been asked to discount down to $90 and when I explain why I won’t, they still pay the full price. Sure, there’s others that will go to that guy, and when it fails they come to me because the other guy won’t stand behind his workmanship (and yes I’ve had the odd one fail and come back which I’ve fixed at 0 cost to the customer).
Do your thing. Find ways to ignore what I like to call the “bottom feeders”. I equate those types to those MLM boss mom types.