Hey everyone,
I’m a founder who has started up multiple ventures in the past. Most have failed but each time (for some reason) I kept bouncing back and trying again. One thing I found during my career was to build a waitlist and test our different landing pages to drive growth even before your product was created. I tired this many times and got no where. It was super frustrating and I kept wondering what I was doing wrong - especially seeing how other people did it in a few weeks or grew to 100K users in 1 month.
My latest project Cuppa is a customer success hub for teams. We basically help reduce churn and increase customer revenue by streamlining team workflow.
When I started our latest project ( www.cuppa.so ) - I was super hesitant about doing another waitlist but we needed something that allowed us to manage interested leads whilst we developed. So we tried to do something a bit differently:

  1. Unlike traditional “Waitlists” - we made it a “Book a demo” button and created a form using (tally.so) to qualify leads. This was great because it allowed us to focus our efforts on reaching out to companies that were genuinely interested and that would give us great feedback.
  2. I’m not a marketing genius but a friend of mine told me that, depending on the type if business (B2B or B2C), having a presence in some shape or form is super important. We tried Instagram and stupidly spent money on ads to try drive traffic to our site so we could monitor how people reacted to our landing page. For us, that was a big waste of time and money haha. Instead, we found that a combination of SEO and LinkedIn helped us get in front of the right people. So for me the key thing is DISTRIBUTION. How can you distribute what you have in front of people? There is a really good book called “Traction: How Any Startup Can Achieve Explosive Customer Growth”. We used that as our bible and tried a lot of channels. I only mentioned Instagram because that seems to be the go-to for a lot of new founders. If you want more info on what we have tried, send me a DM and I’ll write a more in-depth version of our Bullseye method.
  3. It takes time! 7 months in some part sounds like a long time and in other parts not so much. But we were patient and had weekly goals that helped us drive growth. We were (and still are) writing 3-4 articles a week to drive SEO traffic as well as scheduling meetings with people who signed up. (Lots of Zoom calls!). I think because we are B2B, we were talking to quite a few people and formed great connections. So the more meetings we did the more our waitlist grew from word of mouth.
  4. We slowly prioritised who should be let in first based on team size and that led us to more growth in our wait list. We chose companies that had strong relationships with other companies (partnerships). As they saw the benefits of our platform they were naturally spreading the word of our company. Again word of mouth.
    Overall - it worked for us eventually, although it wasn’t the massive explosive growth you read on Tech Crunch. Hoped this helps people and I am happy to write more about our experience in more depth and list books that has helped us over the years.
    For anyone curious about what we are doing. Check us out and support us at www.cuppa.so haha 😛
    Good luck to everyone trying to build something. Just keep chipping away.
  • MsebeqLmeme@alien.topB
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    10 months ago

    Very interesting, thank you for sharing. This is a very realistic way to look at things.

    If you don’t mind me asking, what were your weekly goals and what kept you going even though you didn’t see the hype and boom in terms of pre signups?

    Thanks!

  • TheUncommonOfUncommo@alien.topB
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    10 months ago

    Thank you so much for making this post - you don’t realize how helpful it is for my team and myself, sharing it with them right now!

    Currently building a B2B SaaS as a first-time founder and have been digging up the internet to find things to help with the process of finding waiting list signups.

    This post was super helpful in 1. how realistic it is - and I liked your comment below about the safety it brings > the hyper growth some tech companies have and then burn out into nothing down the line - some great points to unpack there, and 2. in being open about what you did try, that didn’t work, and also WHY you tried those things - that has so much value for me because sometimes I may want to try something other founders have tried that didn’t work, and explain away the warning signs with my WHY being different. Thanks!

    I really like the “request a demo” instead of a signup, makes me feel a lot more comfortable giving my details, as I don’t feel like my email is now going to get even more full than it already is with spam mail - definitely going to be borrowing that!

    The website looks super great, I like how concise it is, as well as clear. I understand it right from the first few graphics - those graphics help a lot! Nice touch at the end with the “oh- …” i liked that haha, made me chuckle - it makes you feel like the people on the other end are humans just like you, so kudos there.

    Going to jump straight to your DMs now and ask for some more details about what you tried etc.