I am a dentist. I felt strongly that half my staff was against me (4 of 7 employees). So I fired them. I inherited them when I bought my business a few years ago. I am very ethical but I do care about gross revenue (as any owner should). They never fully embraced caring about revenue production or understanding that bonus pay is tied to profitability. Nonetheless, I feel it is a failing on my part as a leader that they as a group were not on my team. What can I do as a small business owner to display better leadership and engender better office morale. I should mention that I pay above market wages, have better benefits than market competitors, work with my employees to satisfy the number of hours they need and I run a schedule that is very predictable 8-5 with a lunch and we do not deviate. Further, we take great care of our patients and the staff never has to worry about patient satisfaction or quality of care. Thank you for your input.
The fact that this post is effectively about a doctor’s office that fired their employees for not generating enough revenue is such an insane red flag. Anyone who is in the healthcare industry in any capacity with primary goals of revenue is part of the problem. I can’t imagine you’re as ethical as you claim to be if you’re equating things like dental care to revenue production.
Have you ever considered that you might be better suited for an industry that focuses less on the health of your consumers? I understand the extremely high fixed cost associated with already being a dentist but… idk man I just feel like doctors shouldn’t have profitability on the top of their agenda.
this isn’t politics it’s r/politics or r/healthcare it’s r/smallbusiness.
of course the administrator of a business is worried about profit. don’t be daft.
Yes, this is basic business sense and a lot of people here are overreacting.
This is the problem everywhere. Greed.