I am a dentist. I felt strongly that half my staff was against me (4 of 7 employees). So I fired them. I inherited them when I bought my business a few years ago. I am very ethical but I do care about gross revenue (as any owner should). They never fully embraced caring about revenue production or understanding that bonus pay is tied to profitability. Nonetheless, I feel it is a failing on my part as a leader that they as a group were not on my team. What can I do as a small business owner to display better leadership and engender better office morale. I should mention that I pay above market wages, have better benefits than market competitors, work with my employees to satisfy the number of hours they need and I run a schedule that is very predictable 8-5 with a lunch and we do not deviate. Further, we take great care of our patients and the staff never has to worry about patient satisfaction or quality of care. Thank you for your input.

  • Erp-dev@alien.topB
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    10 months ago

    Cool. You did not have a team which did not have the same vision as you (esp since they are qualified and should ideally understand what you are aiming for)!

    When you takeover, you end up getting some like that & be rebellious on such topics. Good that you have cleaned it up and can look forward to your way of working. The new ones who come in will follow your culture.

    People who don’t understand your line of business will want to comment & question your actions. Don’t bother about them, it’s your business & it’s your responsibility to grow it.

    All the best!