Hello everyone,

My mother leases a Commerical stripmall downtown to run her business from. She has a few other business that rent the offices next door to her office in the strip center. One of her tenants couldn’t afford rent or any of her bills. After about 6 months of no rent, my mom had to evict the tenant.

My mom started a new business in September, 2023 out of her main office in the strip center.

The tenant retaliated by posting on social media, damaging the building, stealing items like Sonos speakers from my mom’s office, and leaving non related reviews on Yelp and Google.

My mom felt really bad about the evicted the tenants situation and gave her all the chances in the world to pay her bills. She filed in small claims court for the damages on the building. Yelp deleted the review. However she now has 8 one star Google reviews that are attacking my mother’s character and have nothing to do with the business.

We have reported the reviews several times now, but can’t get Google to remove them. The evicted tenant used her family’s Google accounts to leave the reviews. Which is quite obvious because they all have the same last name, the reviews are nearly identical, and not related to the business.

What is the best way to get these reviews deleted?

Thanks

  • cynthiachan333@alien.topB
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    10 months ago

    Google won’t take down the reviews. I had a competitor get people to write fake reviews and have reported them many times. You can just respond back. It sucks