Hello everyone,

My mother leases a Commerical stripmall downtown to run her business from. She has a few other business that rent the offices next door to her office in the strip center. One of her tenants couldn’t afford rent or any of her bills. After about 6 months of no rent, my mom had to evict the tenant.

My mom started a new business in September, 2023 out of her main office in the strip center.

The tenant retaliated by posting on social media, damaging the building, stealing items like Sonos speakers from my mom’s office, and leaving non related reviews on Yelp and Google.

My mom felt really bad about the evicted the tenants situation and gave her all the chances in the world to pay her bills. She filed in small claims court for the damages on the building. Yelp deleted the review. However she now has 8 one star Google reviews that are attacking my mother’s character and have nothing to do with the business.

We have reported the reviews several times now, but can’t get Google to remove them. The evicted tenant used her family’s Google accounts to leave the reviews. Which is quite obvious because they all have the same last name, the reviews are nearly identical, and not related to the business.

What is the best way to get these reviews deleted?

Thanks

  • rymndtng@alien.topB
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    1 year ago

    Gather family, friends and get them to all downvote and to report all the fake reviews.

    Reports do get looked at and actioned on.

    Focus on gathering positive reviews from customers moving forward, as sometimes reporting doesn’t always result in removals.