I am just going crazy.
Where I am from whatsapp is very used. So having a cell phone number in order for example link whatsapp number seems mandatory.
Also it would be great to have a VOIP number in order to put calls on hold but that only seems possible with landline kind of phone.
Taking into account what do you recommend? Having a cell phone and VOPI/landline? or only one?
So we have one main number we use and all outbound calls appear as.
We have 3-4 direct dial #s we give out for sales or a manager to get a direct call in.
You absolutely can put calls on hold with VoIP(obviously it could depend on provider) but I haven’t seen a system that can’t. With the provider we use it’s typically 25/us per extension per month + tax
We are a managed it company that does a lot of voice work for clients. So if you have questions feel free to ask.