I can’t help myself to think that nowadays, products UX/UI level is so high, that even for B2B products, people have expectations.
I would certainly not use a product that looks and feels crappy even if it solves my needs.
I could possibly don’t see how it solves my needs if it does it in a crappy way too.
What are your thoughts?
True, i totally agree with you, but the bar ia higher in everything. Even in offline businesses, back in the days you could open any business in your garage, now you need a whole legal team to handle and get all licenses, permits and other stuff before you can even start something.