I can’t help myself to think that nowadays, products UX/UI level is so high, that even for B2B products, people have expectations.
I would certainly not use a product that looks and feels crappy even if it solves my needs.
I could possibly don’t see how it solves my needs if it does it in a crappy way too.
What are your thoughts?
It depends a lot on the situation.
The standard advice is that product market fit is like selling water in a desert. That your incomplete functionality or poor UI/UX would be a deterrent for people who aren’t dying of thirst, but for those who are, they’re going to buy your product no matter what because its just that vital for them.