I can’t help myself to think that nowadays, products UX/UI level is so high, that even for B2B products, people have expectations.
I would certainly not use a product that looks and feels crappy even if it solves my needs.
I could possibly don’t see how it solves my needs if it does it in a crappy way too.
What are your thoughts?
It’s a ‘cool startup bubble’ you’re living in. Most of the professionals really doesn’t care about crappy UI in the beginning if: you solve their problem & there’s no substitute for your solution. It all depends on the maturity of the market and eventually - as more competition arises- you need to focus more on things that are not necessary, like providing better usability. See Kano model.