I can’t help myself to think that nowadays, products UX/UI level is so high, that even for B2B products, people have expectations.
I would certainly not use a product that looks and feels crappy even if it solves my needs.
I could possibly don’t see how it solves my needs if it does it in a crappy way too.
What are your thoughts?
Right, like when OpenAI first released the playground? UX/UI is important for mass adoption, but if the functionality you’re offering is powerful enough, it doesn’t matter initially. Certainly not for early adopters.
MVPs are to prove you have a market for your startup hypothesis and to learn/pivot until you find PMF. Flashy UI/UX can come after you actually have something to build around, not before.
That’s a very good exemple and thanks for pointing out OpenAI’s exemple.
Let’s say you would like now to create something like openAI (which is a massive undertaking of course).
The level in this field of UX and user expectation is so high, that people would dismiss your offering until your reach a given level.
This is kind of my point, if you’re trying to do a SaaS, there is an expectation from the users, even if not told directly.