I’ve been in business 20+ years - starting alone for the first years. Built it up and now have 5 employees. Recently I have been talking to my employees about buying into the company as I am nearing retirement. I gave two of my employees raises one of them a percentage based on his production. after that I got total silence never a thank you or anything so that caused some concern right there. One of the employees was receiving over $1000 a month raise. Recently I got Covid-19’s bad and was out for 2 months. I I have cameras at work so me and my partner were reviewing the cameras and noticed they were talking a lot of shit about me and making plans to start their own business I’m presuming stealing all the high-end clients. The Reality is that is if you put employee in the responsibility of dealing with clients you have to deal with the prospect that he might steal them eventually. less people and less drama and possibly hiring subcontractors to handle the business that I pay these people a lot of the time to stand around and do nothing might be better. We have a established a business location and will probably be fine. previously I’ve been talking with my right hand man about my exit strategy but now I want to talk to him about his exit strategy, one of the employees is poison to the others I can hear him talking shit about me and the business. I’m sure a lot of you experience the same type of situation’s any advice on how you handled it and the outcomes thereof would be appreciated thanks guys
I would connect with some of your best clients and have frank discussions with them. Find out what contact your enployees have been making and explain your situation and work out solutions or alternatives. You don’t know what the employees have been actually plotting until you root it out. I’ve had similar situations where employees were poaching customers and found out when the customers (and vendors) actually came to me to tell me what had been happening. They wanted to me loyal to me and opening up the channels of communication really helped all around.