How do you deal with family and friends who wants discounts? I own a small cookie business. I make about $200-$300 per order for my work so these aren’t cheap cookies. I get family members and friends sometimes messaging me to do custom cookies for them for events for such a small (basically just covering my expenses without making me any money at all) amount or sometimes I feel they even expect it for free and it’s really awkward for me to tell them my actual pricing because I know they won’t spend the money. However, my time is valuable and making these orders is very time consuming - time I can be working on another order that’ll bring me a lot more money.

So, how do you deal and gently tell them “no” or “it’ll cost you XY amount” which would be pretty much the same as any other client? I have done a few free orders for close family and friends and a few really cheap ones but I’m done with this. I’m busting my ass for nothing.

  • TheElusiveFox@alien.topB
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    1 year ago

    So… I’ve learned over the years with friends and family “discounts”. Don’t.

    If you want to bring some of your product as a gift at special events… awesome! But that is going to be extremely dependent on your product/service…

    However, a good family member or friend trying to support your business isn’t going to use you as a cheap service… they will be happy to pay full price if they need your product/service on a regular basis, as they will be happy to see you succeed over a competitor (assuming you are good at what you do)…