We have one timeclock onsite, not super old fashioned, but not the new web subscription. Employees have a pin, they press their pin and then IN or OUT. Simple as that.
Still, every week there are multiple employees that consistently just can’t get it right. Sometimes I can see it and correct it before payroll, even though I have nothing to go off of for corrections other than their memory, which we’ve proven is bad.
Worse is when I can’t tell there’s a problem, and I have people coming into my office on Friday at 4:52 while I’m packing up complaining that they were shorted hours on their paycheck. Hours for which there was no record, and they’ve informed zero people. (I guess it’s assumed I’m omniscient?)
We have a QR code posted next to the timeclock for when someone realizes they’ve made a mistake. They can scan it and within about 15 seconds shoot a message to the office so we have it on file and correct it. I’d say the use rate of that is mid single digits and dropping weekly.
Does anyone else have tips/tricks on how to keep timeclocks accurate and to keep employees accountable for keeping their own time? Is there a better timeclock tool, or location, or standard use procedure?
Any ideas are appreciated. Probably not switching to a cloud managed monthly subscription where I still have to buy my own device though.
I’m not trying to punish people or get away with not paying them. I want my employees to get paid correctly, and to get paid on time. I just need to accomplish that without adding to my workload every week by having to redo stuff at the last possible minute.
Instead of looking for modern solutions to an ancient problem, use the ancient solution and pay the clock. Employee forgets to clock in? Pay them from the time they clock in. Employee forgets to clock out? Pay their scheduled end. As the employer you should have an accurate record for overtime requests and the time clock is your official record of when an employee starts work. There are no arguments or circumstances where an employee can claim unrecorded time unless the timeclock itself is broken. You are required to compensate employees for all time worked. You track this with your clock. Employees who “forget” are volunteering their time. All employees should have signed a “timeclock” policy.