So why this guy contact me about fixing something of his. I gave him a price of how much it was going to be. And then he wanted a breakdown parts versus labor. I don’t like doing that because I know the customer is going to nickel and dime me. Sure enough he goes online and says why are you charging me x amount for this part. It only cost $30 on Amazon.
I explain why my parts cost more etc. And I don’t hear from him again. He sends me a text today asking when is the earliest I can do the job. I don’t want to do the work, I know this guy is going to be a pain in the ass. What are business appropriate reasons/ excuses I can give as to why I don’t want the business.
“We work as a lump sum contractor, which prevents me from providing an itemization of material. Our sales tax is paid when we purchase needed material, this option is not allowable when material cost itemization is provided.”
That’s my part A response. As far as not wanting his business, “Corporate has decided that we do not want this job, I wish you the best going forward.”