So why this guy contact me about fixing something of his. I gave him a price of how much it was going to be. And then he wanted a breakdown parts versus labor. I don’t like doing that because I know the customer is going to nickel and dime me. Sure enough he goes online and says why are you charging me x amount for this part. It only cost $30 on Amazon.
I explain why my parts cost more etc. And I don’t hear from him again. He sends me a text today asking when is the earliest I can do the job. I don’t want to do the work, I know this guy is going to be a pain in the ass. What are business appropriate reasons/ excuses I can give as to why I don’t want the business.
As a business owner please don’t listen to the comments that have anything personal. You’d be opening the door for him to be offended. You just simply need to say you’re completely booked and then maybe offer another person for him to work with. If he comes back with anything remotely confrontational, block and move on.
Why lie? It would be more professional to tell him that he doesn’t meet his standards best of luck. That way the guy knows it’s him not op and how’s he going to leave a bad review with that info?