So why this guy contact me about fixing something of his. I gave him a price of how much it was going to be. And then he wanted a breakdown parts versus labor. I don’t like doing that because I know the customer is going to nickel and dime me. Sure enough he goes online and says why are you charging me x amount for this part. It only cost $30 on Amazon.
I explain why my parts cost more etc. And I don’t hear from him again. He sends me a text today asking when is the earliest I can do the job. I don’t want to do the work, I know this guy is going to be a pain in the ass. What are business appropriate reasons/ excuses I can give as to why I don’t want the business.
Pricing is your number 1 way to deal with them. Make sure you add a line item for the price breakdown. There is such a thing as this is the I don’t want to do this price. In this case where you have already given out all the info. Tell him your booked up till a fictional date. Long enough away that he goes to someone else.
Haha yeah except sometimes the “f*ck-off pricing” backfires. I sent someone a quote I thought they would for sure choke on and instead they asked how to pay. Now they’re the customer I can’t stand but can’t bear to fire because they make me damn good money every month.
Self employed version of golden handcuffs. I hear ya.