So why this guy contact me about fixing something of his. I gave him a price of how much it was going to be. And then he wanted a breakdown parts versus labor. I don’t like doing that because I know the customer is going to nickel and dime me. Sure enough he goes online and says why are you charging me x amount for this part. It only cost $30 on Amazon.
I explain why my parts cost more etc. And I don’t hear from him again. He sends me a text today asking when is the earliest I can do the job. I don’t want to do the work, I know this guy is going to be a pain in the ass. What are business appropriate reasons/ excuses I can give as to why I don’t want the business.
You could go one step further with a recommendation too.
" I don’t think I can take this on at the moment, however this guy at that place might be able to help you out though."
Especially if you know that guy at that place is a jerk and you want to inconvenience him with a bad customer.
This ^. I give them the number to a competitor I don’t like, but I know will take this kind of shitty work. I’ll let them waste time on this type of stupid crap while I go make money with clients that are willing to pay for my time and knowledge.