I use relay Bank only to auto pay my credit cards as all my transactions for business is done through credit cards. All of sudden without any notification 3 transactions were made totalling to $500 on the SAME DAY for same vendor which I NEVER made. All this is after they moved to a new bank and asked me to move money into Relay 2.0.

When I called they said we don’t have any information about the transaction apart from the fact that it’s an ACH. How does a bank not know what the transaction was?

If I never gave my bank acct to anyone + This is the new account number after 2.0 + 3 transactions made on same day and 2 of them were the same amount.

Just goes to prove that different people were given the same account number due to the transition to Relay 2.0 which led to theft.

Please check your relay account regularly for fraud transactions.

  • pdx_joe@alien.topB
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    10 months ago

    Relay is one of the worst banks I’ve ever used. Complete mess, website is riddled with bugs, no customer support. So happy we left.

    You should be able to reverse ACH transactions you did not initiate within 3-5 business days.