Under what conditions would you buy from a distributor that did not accept returns?
Would the following conditions help in your decision?
- The manufacturer has a solid reputation and accepts returns.
- The distributor has a solid reputation of selling undamaged goods.
What other factors might play into your decision to buy or not buy from a distributor that doesn’t accept returns?
The whole point of a distributor and their markup is to add value. If I have to deal with the manufacturer directly for defective items, why am I paying a markup to the distributor? What value are they adding to the product to justify their markup?