I have an Etsy shop where I sell personalized 3d printed items for a niche community. Ive managed to make a good start and am hoping to move this into a full-time business. I have over a 1000 sales and hundreds of 5-star reviews.
I know my product would be very easy to replicate. After a year, I finally had it happen. I’m based in the US and the saving grace is they’re in the UK. Now, the larger market is in the US, but I sell plenty in the UK. He copied pretty much everything he could, down to slightly changing the description of the listing.
I’ve tried to differentiate a bit with my creativity, design and networking. I am trying to use this as motivation to innovate and drive, but I feel a creeping panic that I am trying to fight off.
Someone help me with a good pep talk and advice before I break down!
Use words like Original and Official or similar to tell potential customers that you’re the OG of this product and others are simply imitators. Talk about the high quality of your products and why they shouldn’t trust cheap knock offs. You can also offer some sort of guarantee because of how much you believe in your product. This is much better than offering discounts.