I have an appliance repair business. I charge for labor and parts. I mark up my parts a flat percentage. How do I respond when a customer wants me to breakdown the cost of labor vs parts? Because I know what they are really trying to do is see if they can find the part cheaper on the internet.
A lady called an appliance repairman to fix her washer. He looked at it a little bit. Then he took out his hammer and he hit it down low on the side and the washing machine started working. He gave her a bill for $100. She asked if he could break that down for her and he said sure so he took the invoice back and then gave it to her again. It read hitting it with the hammer $5. knowing where to hit it $95