I have an appliance repair business. I charge for labor and parts. I mark up my parts a flat percentage. How do I respond when a customer wants me to breakdown the cost of labor vs parts? Because I know what they are really trying to do is see if they can find the part cheaper on the internet.
I retired from Appliance repair. We listed the labor and parts. If a customer wanted to get their own part(s), we would not install them, as we couldn’t be responsible for correct part and/or part warranty. Collect service fee and jet.