I have an appliance repair business. I charge for labor and parts. I mark up my parts a flat percentage. How do I respond when a customer wants me to breakdown the cost of labor vs parts? Because I know what they are really trying to do is see if they can find the part cheaper on the internet.
Break it down. Then when they buy cheap crap off amazon then charge them again to fixit. I tell them up front if they provide their own part/ supplies. If its the wrong part then I charge to come back. If it breaks I charge to come back. If its broken and doesn’t work blah blah blah. I charge to come back. If I provide the part then it’s my problem which is why there is a markup.