I used to rent a commercial space for my business and the other unit had a man that never paid rent and was living in his unit.
He knew my name, company name, and we had the same address but different units.
He posted somewhere selling equipment that I do sell (medical equipment) but he scams multiple people. He used a fake name and judging his mail he had many aliases.
People have posted on a popular medical forum about my business and even included my address in it but using his alias.
I commented on their post and told them the situation but when you google my business and reviews its still the top hit.
I have good reviews on my Google listing and have been encouraging customers to leave a review but the whole forum which has multiple victims Comme ting the same thing is bothering me.
I contacted the site and they said it’s those people opinion and they can post whatever.
I thought about contacting BBB because the forum is registered or filing a police report for the guy impersonating my business or hiring a lawyer.
If anyone has gone through something si.ilar or has any advice I would appreciate it. I have no idea what my next step should be.
Sorry to hear about this. The best you can do now is change business name, for starters and perhaps location. When a brand is ruined like this it’s hard to switch it around. On your website show a warning.
Next time around arrange online sales only via your website, with secure login and secure online payments. Message me for advice on setting that up if you like.
I hate to agree with this, but OP is probably screwed. The idea that anyone can correct this or get the conman to stop is unrealistic and / or a massive time suck. Cut your losses and switch up your marketing / branding. Make absolute sure there this guy doesn’t have access to your updated information.