Hi everybody,
I’m a solo tech consultant, focusing on 2 - 3 software products and working usually with the sales / marketing departments (or CEO if the customer is a small company). I do workshops, project management and sometimes development.
In order to explain processes, customization and options of the software, I often record videos and send them to my customers.
Since my day only has 24h, I’m wondering how I can help more business to use software and processes in an optimized way and still provide help on an individual level.
I’m working with a handful for very small business (1 - 5 people, non-tech) and enterprises with several 1000 employees and those seem to be not the right target group.
But thosese business in the middle (10 - 100 people, a tech savvy person inside) those are keen on building up competence in house.
If they could send me questions / business problems / have discovery meeting with me, I work out solutions, demo those and record the process and upload those into a platform, that seems to be valuable for them.
Ideally, I imagine, it could be something like a membership youtube type of thing.
Basically like a online learning / solutions website where customers would pay a monthly retainer and get x hours / questions and all previously produced materials.
All customers would share the solutions produced for them.
Getting a custom tailored solution without sharing with other works like my standard projects - just book me per project.
Finding the solutions good, but not being able to implement those in house works again like my standard projects - just book me.
Probably not the greatest and newest idea - but maybe there is some demand.
Two questions:
- What do you think? How to improve?
- How to validate with a bigger audience? (For my 3 - 4 existing customers in the target group I’ve already asked, they seem to be interested)
Why not build an MVP and test it out? If you see demand of your customers and you already have a lot of videos why not set up a member system and advertise it on your existing and former clients?