We set up a voice AI assistant that can answer phone calls 24/7 and book appointments

Do you see any applications for this where businesses would actually pay for it?

AI can do some really cool stuff, but is something like this actually solving a problem, or does it just fall under the category of “really cool but don’t need it”

Here’s a live demo call of me talking to the system. https://www.youtube.com/watch?v=q1oZ8ozFjZ4

Let me know your thoughts

  • ComplexityArtifice@alien.topBEnglish
    1·
    1 year ago

    Your best bet is probably to start reaching out to local small businesses and getting their take on this, and go from there. My first intuition is a lot of small businesses would love this if they’re currently paying employees just to answer calls, or single-person operations trying to handle calls themselves while also serving customers—like electricians, plumbers, etc. These types of businesses might consider this a solution because it saves them a lot of hassle, money and/or time.

  • planetofthemapes15@alien.topBEnglish
    1·
    1 year ago

    I’d talk with a bunch of potential customers about whether they see value in this and gauge reactions.

    But I’m going to warn you that I’ve seen a lot of other companies doing this already.

    I’ve told a couple other founders the same thing I’ll tell you: You’re going to have a really shallow moat unless you have foundational models or something else besides a tortoise tts / bark / coqui-ai tts plugged into whisper and twilio. I can do that myself in a couple hours and deploy it to AWS.

    Remember what OpenAI did with Agents?

    Well they have the software pieces already to do the same thing with vocal agents.