I run a home remodeling business we do 20-30k a month in material/labor amounts and have been using square for 5 weeks and I’ve been hit with a few reviews and small holds but not they say that 20% of incoming transactions will be put in a risk fund for 90 days? No.
Thinking of switching to US bank since square, stripe, clover etc can’t handle my “high risk”. Also heard terrible things about quickbooks and customer service is important to me.
Any recommendations for merchant services with low volume high amounts?
My wife and I run a small business using quickbooks. The customer service sucks and that’s the best thing that can be said.
As for US Bank. We tried changing to them. It was just for one account on a truck we split off of the main business. They screwed up nearly every transaction. Our experience was bad from the day we went in to open the account. It seems like they have more rules and regulations than any other bank. The service with the truck had more cash transactions. Not huge, maybe a couple hundred a month in cash. Each time we went in to make a cash deposit we got the third degree about where it came from, who we were, DOB, signatures. All for a few hundred bucks. We finally gave up and closed the account. When my wife went in to close it, they continued to make things difficult. It took about an hour, and they demanded a reason. Finally, she told them it was because of, “this shit right here.”
Find a local bank and do business with them.