I own a small business have a UPS mailbox where I receive some of my checks for clients that wont pay online. This year, 4 of my checks(totaling 12k) were cashed(I received the check images from the customer when I was following up for the payment) without endorsement in a JPM chase bank account. I do not have a JPC account. I have asked the clients to cancel the check and issue me a new payment. One client came back today that their bank said they cant do anything and that I have to solve this with JPC. JPC says they cant disclose their client account details.
I have since asked all clients to either pay online or send a check to my office address. When the first check hit, I thought it was a simple mistake by UPS but now it seems more malicious
What are my options? Do I call the cops and meet them at the UPS store? Am a bit lost here of what my options are
This problem belongs to the check maker which is your client. His check was stolen and he needs to resolve this. He will have to see an officer at his branch and fill out an affidavit to be sent to the bank that deposited the check. It may take 6 months or so but the check maker owns this problem. He still owes you the money up and until you receive it.